The Gunners received the award for providing the best customer service to their fans as part of a new programmes organised by the Premier League and national tourism authority VisitEngland.
As reported on the Daily Mirror, Liverpool picked up their 'warmest welcome' award as recognition for the excellent work undertaken by the club's stewards.
Premier League clubs have been assessed for customer service over the past two seasons, and a judging panel of industry chiefs voted for the awards.
Arsenal was selected as the top flight's most impressive club thanks to their "simply outstanding service."
Manchester City received the 'Best Fan Innovation' award for their City Square and Family Stand projects, while Fulham supporter liaison officer Tommy Guthrie won the 'unsung hero' award for his work with the west London club.
Arsenal, Liverpool and the rest of the Premier League clubs were judged across eight categories, including ticketing, stewarding, catering, toilets and club shop, and the experts reserved top praise for Arsenal's "culture of high standards."
Liverpool's stewarding won particular praise, the VisitFootball panel hailing the 'great rapport and engagement' between fans and stewards.
The VisitFootball group said Anfield provided "without doubt the warmest welcome in the Premier League."