"A moment of madness" is how Jamie Carragher described his inexcusable actions on Sky News - and he's not wrong.
On his drive home from Liverpool's 2-1 defeat to Manchester United last season, Carragher was goaded by another driver and spat in the car's direction, hitting a 14-year-old girl.
He was suspended for the rest of the campaign by Sky Sports, who reviewed his position as a pundit and ultimately allowed him to return this season.
In an emotional interview on Sky News at the time, Carragher expressed regret at the incident and reiterated that he has personally apologised to the family involved.
"It's devastating for the family involved and I'm sorry for my actions," he said in the video below. "I called the family, obviously they were upset last night.
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"That is my biggest regret, that a 14-year-old girl was caught up in the middle of this. That devastates me more than anything else.
"Because it is a young girl it feels slightly worse to me. I have a daughter of the same age and if someone had done that to her I don't know how I would respond.
"Hopefully the family can accept that apology from me. There is no doubt what I have done is disgusting and I apologise for it. I'll be vilified for it and rightly so."
Carragher received plenty of abuse on social media for his unacceptable behaviour, which appeared to upset former Sky Sports presenter Rachel Riley.
Riley quit her position two years ago due to receiving abuse from football fans, all because she described Tottenham's defeat to West Ham a few months earlier as a "proper bottle job".
And judging by her latest emotional tweet, seeing Carragher abused in the same way has reminded of her of the ordeal she went through.
Riley passionately wrote:
"Whatever someone's done I hate angry mob bullying. Wish others would show decency & fairness themselves before grabbing the pitchfork, it's damaging in so many ways and needs to stop."
Carragher made a huge mistake, there are no two ways about it, but he did the right thing by apologising to the 14-year-old girl and her family at least.